Contact Centre Strategies to Convert Customer Service Calls to Sales
The role of customer service agents is shifting as consumer expectations are rising. This means that your business’s call centre team has the opportunity to have a great impact on customer satisfaction and loyalty. By delivering collaborative customer service, agents can also sell additional products and services. If you want to know how to transform your contact centre strategies to drive sales, here are some important steps. Prepare Sales and Contact Centre Strategies
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10 Benefits of Video Surveillance Systems
One of the best ways to protect your place of business, employees, and customers is to integrate video surveillance and video recording into your security system, providing a watchful eye to deter crime, reduce vandalism, and keep you informed.
You may be wondering what type of security cameras and network video recording would work best in your organization.
Here are 10 ways that you can protect your business with video surveillance Round-the-Clock Security
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