Unified Communications Is More Important Than Ever
These days life is moving faster and faster. We keep supercomputers in our pockets and even on our wrists. We make phone calls on our computers and control our thermostats and lights with our phones. And in business many of our customers are already using their own form of unified communications and they expect us to keep pace. That’s why your business must work to embrace a Unified Communications, or UC, solution now more than ever. Think about all of the moving parts and pi
How Your Business Phone Solution Can Help You Save & Grow
Traditionally, business phone services has been considered as an expense item. However, with the advances in telecom, convergence and unified communications (UC) perhaps it’s time to re-frame that thinking. When deployed for maximum potential, your communications solution can not only lower costs, but increase revenues as well. This concept isn’t as far-fetched as you might think. By integrating traditional phone features with business productivity and collaboration tools, yo
3 Ways Unified Communications Improves Efficiency and Profitability
The ultimate aim of a truly unified communications solution is to make organizations more efficient, whilst simultaneously improving productivity. As mobile and remote working become increasingly common, UC can empower organizations that employ staff across disparate locations and offices to continue to benefit from a single cohesive communications network as the traditional boundaries of the workplace are dismantled. New methods of communications and messaging tools are ever
How Cloud Communications Can Help Seasonal Businesses
If you are involved in a seasonal business you are well-aware of the unique challenges you face. Although your sales may ebb and flow based on the calendar, you need to control costs year-round. Cloud communications speak directly to the needs of seasonal businesses by allowing you to easily scale when you need to and save big when you don’t. Whether you’re a retailer gearing up for the holidays, a golf course getting ready for a busy summer, or a ski resort looking forward t
How Unified Communications Makes Escalating Issues Faster and Easier
When your customers call you with questions or problems they expect fast resolution. Don’t let an outdated phone system slow you down. If you’re relying on older technology, connecting the customer with the right person, right away could be challenging, resulting in longer hold times and callbacks. Plus, since today’s customers have multiple ways to interact with your business, they may seek answers using a variety of channels, from email and instant messaging to social media
How to Pick the Right UC Capabilities for Your Team
As you define the requirements for your new unified communications (UC) solution, it’s important to identify the capabilities that fit best with how your team works. Why? Because rolling out the right features and applications will have a direct impact on adoption rates which, in turn, will maximize the use of the technology. One way to ensure a higher rate of adoption is to have a clear picture of how your employees work, communicate and collaborate. You can use the three-st
Business-Grade Reliability With Cloud Services
What is UCaaS? Unified Communications as a Service (UCaaS) is an all-in-one solution — a monthly payment service that includes voice, messaging, mobile features, conferencing, collaboration, and a wealth of other communication services. Easily add new features and applications as they become available without substantial investment costs. Business Grade Reliability UNIVERGE BLUE from NEC is the product of 100 years of experience, superior technology, and the expertise of a tr
How SIP Trunking Can Speed Your Company's Growth
While more and more businesses have come to understand the advantages of cloud-based telecommunications systems, it’s often hard to get around the fact that moving from an older solution costs money. That puts executives in a quandary: Do they put off the investment until it’s absolutely necessary and use their dollars for other initiatives, or upgrade their system now in order to take advantage of the flexibility, cost-effectiveness and power a cloud-based solution can offer
7 Reasons to Consider Cloud-Based Unified Communications Services
The productivity benefits of Unified Communications as a Service (UCaaS) continue to be recognized as it moves into mainstream adoption. As organizations consider how best to deploy, there are a number of factors to consider. UCaaS capabilities, also known as hosted or cloudbased UC, include the features found in premisesbased IP telephony, as well as presence, integrated audio and web conferencing, mobility, collaboration, video solutions, and business application integratio
Improve Employee Productivity With SIP Trunks
The adoption of SIP trunking continues to grow. According to a recent survey by market research firm IHS, 62% of North American enterprises plan to use SIP trunking by 2017 compared to the 45% that use it today. The increasing popularity of SIP trunking will come as no surprise to anyone who has implemented the technology and experienced its benefits. For many businesses, ease of expansion, flexibility and lower costs are all drivers of its
adoption. But for those companies
