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Traditional and IP Paging and Mass Notification Systems

Paging and Mass Notification Systems

 

High Tech Communications is a premier solution provider for Traditional and IP Paging and Mass Notification Systems. Our comprehensive services include designing and installing complete paging systems that incorporate advanced technologies such as cabling, amplifiers, mixers, multi-zone modules, and various types of endpoints, including ceiling speakers, internal and external horns, emergency buttons, barrier-free room buttons, and pull cords.

Our team of expert professionals can provide strategically designed and implemented mass notification systems for education and other public sectors. Our systems feature panic and lockdown buttons that are linked to automated prerecorded announcements for critical situations such as lockdowns, hold and secure, and other emergencies. Furthermore, our systems conform to the current Ontario Government Guidelines for school safety.

High Tech also specializes in the design and implementation of IP-based public address (PA) systems, which is becoming increasingly popular for organizations looking to replace their analog systems. 

IP voice paging utilizes IP speakers connected to a data network and PoE for audio power. This eliminates the need for high-voltage amplifiers and unmanaged wiring infrastructure. IP-based solutions offer several benefits, including utilizing the same wiring as other IP devices, device management through a web interface, supervision of each speaker for connectivity and status, adherence to open standards, and scalability from one speaker to thousands. Zoning can be easily configured and speech intelligibility is improved with G.722 "HD Voice" capability.

IP speakers are also highly capable IoT endpoints with features such as embedded microphones for talkback and automatic level adjustment, cache and release for feedback elimination, compression, automatic level control, filtering, and streaming audio sources. Emergency notifications, automated public announcements, bell schedules, and work safety announcements can also be easily administered via an intuitive web interface.

Emergency Notification
 
Many businesses and organizations have requirements for emergency notifications, automated public announcements, bell schedules, or work safety announcements. This functionality is embedded in the High Tech IP PA solution and is easily administered via an intuitive web interface.

 

In addition to Paging and Mass Notification Systems, we offer Nurse Call and Wandering Resident solutions that integrate with your new or existing telephone system, providing enhanced features and functions like staff call, security, wireless, and telephone services in one comprehensive communications packages.

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Nurse Call and Wandering Resident

 

Our ability to integrate with a new or existing telephone system will provide enhanced features and functions such as staff call, security, wireless, and telephone services in one communications package. In addition, we can implement Nurse Call and Wandering Resident solutions into your facility.

 

The High Tech nurse call system provides two-way voice communications between the resident and the staff for instant response to the resident needs. Direct PBX connectivity allows the facility to utilize in-building wireless phones, pocket pagers, and cellular phones as part of the solution. Calls routed to these devices have roll over capability and built–in call escalation to ensure that no call goes unanswered.

 

Multiple call points are incorporated into the system to provide the ability for the resident to initiate calls from a variety of devices, including wired and wireless bath stations, as well as wireless pendants. Additional features include Menu and Activity buttons allowing residents to obtain information on kitchen menu, as well as review daily activities, while eliminating time consuming calls to staff.

Our Nurse Call system enables two-way voice communications between residents and staff, facilitating instant response to resident needs. We also provide direct PBX connectivity that allows the facility to utilize in-building wireless phones, pocket pagers, and cellular phones as part of the solution. The system incorporates multiple call points to enable residents to initiate calls from various devices, including wired and wireless bath stations, as well as wireless pendants. Other features include Menu and Activity buttons, which enable residents to obtain information on kitchen menus and daily activities without needing to call staff, eliminating time-consuming calls to staff.

The key benefits of IP-based Paging Systems
 

1. Common Network Infrastructure

 
IP speakers use the same CAT5/CAT6 wiring as IP phones, printers, computers, machines, cameras etc. Not only is the wiring cost effective it eliminates the need for separate un-managed wiring infrastructure required by analog paging.
 

2. Device Management 

 
In IP paging each speaker is directly connected to the network. This means that the features of individual speakers can be accessed through a web interface to change power level, paging zones, frequency response, delay, or many of the other features supported.
 
With analog speakers you may need a high lift to change a power tap in a warehouse or be opening ceilings to re-route cabling for page zone changes. IP speakers can be simply re-configured from anywhere there is network access.
 
3. Supervision
 
Since each IP speaker High Tech installs is connected to the network in a “home run” topology, every speaker can be continuously monitored for connectivity and status. This isn’t possible with analog speakers wired in parallel on un-managed infrastructure.
 
Supervision provides assurance that every speaker is always operational.
 
4. Open Standards
 
High Tech’s IP based voice paging is based on open standards including IEEE 802.3 compliant networks, SIP (Session Initiation Protocol), and multicast. By adhering to “Open Standards” customers are not held hostage to other vendors proprietary systems and software.
 
5. UC Integration via SIP & Multicast
 
High Tech installed IP speakers supporting SIP can be registered as an extension on most UC premise or cloud-based platforms using open standard SIP (Session Initiation Protocol) technology. High Tech is supported on over 60 UC platforms.
 
Several brands of SIP phones also allow paging independent of a SIP server using multicast. In a hosted cloud scenario that eliminates any licensing costs associated with paging access.
 
6. Scalability
 
A major benefit of IP paging is its scalability from one speaker to thousands. Each speaker just requires an available PoE network port.
 
If only one speaker is required, IP paging simply requires one available PoE network port vs the installation of common equipment for high voltage amplifiers.
 
In large-scale applications IP speakers can be continuously added with additional network switches, if necessary, without ever reaching a hard limit based on amplifier capability or wiring infrastructure.
 
7. Unlimited Page Zones
 
IP voice paging can be zoned down to individual speakers if desired or include as many speakers as necessary without restriction.
 
Zoning can be based on the SIP extension dialed, keypad commands, or by multicast IP address which is a very efficient way to activate many speakers simultaneously.
 
8. Speech Intelligibility
 
IP speakers with G.722 “HD Voice” or wideband capability provide enhanced intelligibility over speakers limited to narrowband or the telephone voice band (300-3400 Hz). And even if paging speakers and amplifiers have extended frequency response, any paging that is accessed via an FXS port, analog trunk, ATA, or telephone equivalent audio connection, the frequency response will necessarily be limited to narrowband.
 
For organizations that are exposed to guidelines for speech intelligibility in public address (STI-PA), wideband offers opportunity for improved STI scores.
 
9. Smart Speakers & IoT
 
IP speakers are amazingly capable compared to traditional high voltage analog speakers.
 
The Internal micro-processors, memory storage, audio processing, embedded microphones, and external interfaces make speakers flexible IoT endpoints as well as speakers.
 
Embedded microphones in all High Tech Speakers permit talkback and automatic level adjustment based on ambient noise.
 
IP speakers allow cache and release for feedback elimination, audio delay for improved intelligibility, compression, automatic level control, filtering, and more.
 
10. Music
 
High Tech installed IP speakers offer wideband G.722 and OPUS codecs for streaming audio sources.

 

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