Why You Should Switch to Cloud Telephony Services

The humble office phone is on its way out, and it isn't hard to see why. Businesses today prize agility and mobility and it's hard to get either when communications are tied to a pricy, inflexible box of cables and circuit boards. Cloud telephony is getting more popular every year for the simple reason that it is everything traditional phone systems aren’t, and for this, business owners are loving it. Here are the big benefits you can expect from switching to a cloud-based phone service.

Cloud Telephony Is Simple One of the central benefits of the cloud is that most, if not all, of the infrastructure is hosted off site by your provider. This means you don't have to worry about private branch exchange boxes, phone wiring, or the inevitable maintenance and upgrade management that physical hardware entails. In addition to removing some organizational headaches, cloud telephone services also allow you to have more space around the office! Scalability On an office phone, adding new lines requires financial investment, technicians, possibly additional circuit boards getting added, and possibly taking the whole system down while the setup is being performed. Needless to say, this is not an ideal situation when you want an arrangement that can quickly be adapted to your needs. When using a cloud-based phone service, new numbers and extensions can be added with a series of mouse clicks on a handy interface page in a process that takes a few minutes at most, allowing you to scale up or down as needs dictate. On-the-Go Access and Security Cloud telephony is accessible anywhere an Internet connection can be found. This makes it ideal for businesses that frequently have employees out of office, working from home, or even scattered around the world. This form of anytime, anywhere collaboration is supported by the cloud provider's robust security and data backup services, so there is little risk of losing track of vital information or having communications compromised. Affordable and Cost-Effective As mentioned above, the lack of any PBX common equipment hardware required by the client means that the startup capital costs of any cloud telephony is inherently lower than it is for a traditional office phone system. Another cost-management benefit is that the calls placed over the Internet often do not incur the same types of charges as ones that go through regular phone lines. This means, for instance, that your long-distance charges across the country (and possibly continent!) may shrink dramatically or vanish completely. Updates are also largely software-based and are rolled out automatically and freely by the provider. This frees you from the need to get IT staff involved while still keeping you on the constant cutting-edge of cloud telephony. Get Top Tier Results with High Tech Communications High Tech Communications, based in Aurora, has partnered with several best of breed cloud service providers to bring cloud telephony to you. In addition to cloud telephony, we offer a number of high-end communications and data solutions (on site and cloud) that can benefit a host of GTA sectors such as education, healthcare, hospitality, call centres, and countless types of businesses. Our integrated network partnerships allow us to offer dedicated communications support across regional, national, and even international accounts. For more information on cloud telephony or other communications services, please feel free to contact us toll free at 1-800-853-2335.