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5 Signs You're Ready to Upgrade to a Cloud VoIP Phone System

5 Signs You're Ready to Upgrade to a Cloud VoIP Phone System

Growth – that most desirable of outcomes – can be a double-edged sword. As a company increases in size and becomes more complex, the systems and processes that once supported its workforce may begin to seem inadequate. Pressure points emerge: To accommodate more clients, you need to invest in more powerful business applications and tools. Yet, to do so increases the costs and complicates your choices. To maintain profitability, you need both cutting-edge programs and high-qua

10 Big Questions to Ask Before Buying a New Telecom System

10 Big Questions to Ask Before Buying a New Telecom System

Communications are the lifeblood of any business, which is why choosing the right vendor and system are critical. As you move through the buying process, look for providers who can give you the flexibility and functionality you need today, along with a system that will grow with your business in the future. Choosing a new telecom system is a big decision and you want to get it right. The stakes are high as the wrong choice can stifle your company’s productivity, impede custom

The Benefits of Virtualization

The Benefits of Virtualization

What is Virtualization? Virtualization is the process of creating a virtual, rather than physical, version of something. Virtualization can apply to computers, operating systems, storage devices, applications, networks and even your IP phone system components. However, server virtualization is at the heart of it. Organizations are challenged by the limitations of today’s servers, which are designed to run just one operating system and application at a time. As a result, even

Improve Employee Productivity With SIP Trunks

Improve Employee Productivity With SIP Trunks

The adoption of SIP trunking continues to grow. According to a recent survey by market research firm IHS, 62% of North American enterprises plan to use SIP trunking by 2017 compared to the 45% that use it today. The increasing popularity of SIP trunking will come as no surprise to anyone who has implemented the technology and experienced its benefits. For many businesses, ease of expansion, flexibility and lower costs are all drivers of its adoption. But for those companies

SIP Trunking and VoIP: What Is It?

SIP Trunking and VoIP: What Is It?

SIP trunking is a Voice over Internet Protocol based on the Session Initiation Protocol by which Internet telephony service providers deliver telephone services to customers equipped with SIP trunk-compatible phone systems. Unlike traditional telephony, where bundles of physical wires are delivered from the service provider to a business, a SIP trunk allows a company to replace traditional fixed telephone lines with connectivity to the public switched telephone network via a

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