Cloud computing offers companies an unprecedented level of data flexibility and efficiency. However, as with any new piece of technology, there are certain risks that need to be understood and respected. The most obvious risk, of course, is the possibility of data loss or theft. Other potential risks and challenges include misunderstanding the terms and conditions of how data is handled, managing authentication and access, data control, and privacy or data residency regulatio
The humble office phone is on its way out, and it isn't hard to see why. Businesses today prize agility and mobility and it's hard to get either when communications are tied to a pricy, inflexible box of cables and circuit boards. Cloud telephony is getting more popular every year for the simple reason that it is everything traditional phone systems aren’t, and for this, business owners are loving it. Here are the big benefits you can expect from switching to a cloud-based ph
Let your customers choose how they want to communicate by creating an efficient, highly-personalized experience with every interaction. Step into the Cloud with the cost savings and flexibility of cloud-based business communications from NEC. With NEC Univerge Blue Contact Centre in the Cloud you can efficiently handle all your communications — phone, email, chat, video and voice mail — all without expensive capital investment or additional onsite equipment or software.