Migrating from MiVoice Connect to MiVoice Business: What High Tech Customers Need to Know
- Chris Mellin
- Jul 14
- 2 min read
Updated: Jul 15
As the communications landscape continues to evolve, so too must the tools that support your business. Mitel’s shift from MiVoice Connect to MiVoice Business is a strategic move that offers more flexibility, better scalability, and enhanced features for today’s hybrid work environment.
At High Tech Communications, we’re leading the charge—helping customers make a seamless transition from Connect to Business with zero disruption and maximum value.
Why Is This Change Happening?
Mitel is consolidating its platforms to ensure long-term supportability and innovation. MiVoice Business represents the future of Mitel's on-prem and hybrid offerings—offering more advanced capabilities, stronger integrations, and an improved user experience.
If you’re still using MiVoice Connect, it’s time to start planning your upgrade path.
🚀 What Are the Benefits of Moving to MiVoice Business?
✔️ Future-Proof Architecture – Continued support and development, ensuring long-term investment protection
✔️ Cloud-Ready Design – Easily move to a private, hybrid, or full cloud solution at your own pace
✔️ Enhanced Collaboration Tools – Unified messaging, softphone options, hot desking, and remote worker support
✔️ Stronger Security & Redundancy – Built-in encryption and geo-redundant capabilities
✔️ Scalable for Growth – Whether you’re a 10-user business or a 1,000+ user enterprise, MiVoice Business scales with you
🧠 Why High Tech Communications Is the Right Partner
Migrating from one voice platform to another is not just a software upgrade—it’s a transformation. High Tech brings:
✅ Deep Mitel Expertise – Certified engineers who understand both platforms inside out
✅ Tailored Migration Plans – No cookie-cutter approach; we align with your unique network and user needs
✅ Data Centre Hosting Options – Want a private managed cloud? Host your MiVoice Business system in our secure, Canadian Tier-3 facility
✅ End-to-End Support – From planning and licensing to cutover, training, and post-launch support
✅ Minimal Disruption – We ensure your staff stays connected and productive throughout the process
🔄 What the Migration Looks Like licensing, and software are implemented and tested
Discovery & Planning – We assess your current MiVoice Connect setup and future requirements
System Design – We architect your new MiVoice Business solution for reliability and performance
Installation & Configuration – All hardware,
Training & Transition – Your team is trained and supported before and after go-live
Ongoing Management – With High Tech as your MSP, you're always covered
⏳ Don't Wait—The Time to Migrate Is Now
Support for MiVoice Connect is winding down, and businesses that plan early will benefit most. Whether you're looking to modernize, improve resilience, or consolidate communications across locations, High Tech Communications is your trusted partner every step of the way.
📞 Talk to Our Team Today
Let’s schedule a discovery session and map out your smooth transition to MiVoice Business.
📞 905-853-2335
Comments