

How Your Business Phone Solution Can Help You Save & Grow
Traditionally, business phone services has been considered as an expense item. However, with the advances in telecom, convergence and...


3 Ways Unified Communications Improves Efficiency and Profitability
The ultimate aim of a truly unified communications solution is to make organizations more efficient, whilst simultaneously improving...


How Cloud Communications Can Help Seasonal Businesses
If you are involved in a seasonal business you are well-aware of the unique challenges you face. Although your sales may ebb and flow...


Top 10 Benefits of Microsoft Office 365
High Tech is a Microsoft-certified provider of Office 365. If you haven't upgraded to Microsoft Office 365 yet, here are ten good reasons...


When Virtualization Should Be Part of Your Communications Strategy
As the needs of today’s business become increasingly complex, so do the jobs of network and systems administrators. When designing their...


Customize Your Contact Centre To Meet the Demands of Your Customers
Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations amongst...


How Unified Communications Makes Escalating Issues Faster and Easier
When your customers call you with questions or problems they expect fast resolution. Don’t let an outdated phone system slow you down. If...


How to Pick the Right UC Capabilities for Your Team
As you define the requirements for your new unified communications (UC) solution, it’s important to identify the capabilities that fit...


Business-Grade Reliability With Cloud Services
What is UCaaS? Unified Communications as a Service (UCaaS) is an all-in-one solution — a monthly payment service that includes voice,...


How SIP Trunking Can Speed Your Company's Growth
While more and more businesses have come to understand the advantages of cloud-based telecommunications systems, it’s often hard to get...